From CMD's Desk
In
a highly competitive business environment there is need to move from customer
satisfaction to customer delight.
"Nalco
Grahak Information and Networking App for All"
- NAGINAA (नगीना) is yet another customer focussed
initiative by Nalco towards customer delight.
The
NAGINAA mobile app shall provide details about NALCO, its products,
points of sale, product price , MOU scheme and other related information to
interested customers. Existing customers can know their MOU lifting details,
despatch details, truck placement plan, account summary etc. Users can also
provide valuable feedback using the App.
I hope NAGINAA will enrich the overall customer experience in our
journey towards Digital India and customer delight.
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